Whilst we all like to ensure the safety of our passengers and ourselves while driving, sometimes there are certain incidents that cannot be avoided. Whether it is a flat tire, blocked accident site, or any other inconvenience, you may need assistance in a timely manner. In the case of such an emergency, you will need the help of a reliable cheap car tow company in Western Sydney.
It is wise to have the details of one towing company ready to use, so you don’t have to waste any time in the event of an emergency. But with many different options available for car tow in the eastern suburbs, it can be difficult to choose the best company for your situation. You don’t want them to charge a fortune, but you also don’t want to settle for low-quality services either. In this blog, the team at Foxman Automotive has put together a few key questions to ask yourself to help you determine the best car towing company for you.
1. What services do they offer?
This is the first thing that you need to consider before you go ahead and finalise a car tow company. Looking at the specific services that they provide will allow you to understand if they are a suitable match for your needs. Towing goes way beyond merely moving the vehicle. There are companies that specialise in car towing, then there are companies that specialize in moving heavy vehicles. Other companies specialise in roadside assistance, while some help in the recovery of heavy vehicles. The best option is to opt for a company that provides a comprehensive list of services that could be of help during inconvenient moments. So make sure that you have a clear idea of these services before you hire a car towing company.
2. What sort of customer reviews do they receive?
Online reviews, as well as word of mouth, plays a huge role in deciding the ideal company for you. This will give you an idea about their services, how they perform, and what people generally think about them and how they conduct their business. You don’t want to trust a company blindly without knowing about their customers’ experiences, particularly if you find that they’ve received many low ratings in the past. You need to keep an eye out for minute details that will give you a better insight into how exactly they work, and the sorts of car troubles that they are most suited to. This is also a good opportunity to see if the company provides good value for money. For example, if you wish to hire a cheap car tow company in Western Sydney, but want to be assured that the services they provide are of high quality, it is useful to check different online reviews.
3. Do you know their service areas?
As a towing company, Foxman Automotive aims to deliver a flawless experience to our customers. As much as we’d love to serve the entire nation, we (like others) are limited to providing assistance in the areas that we serve. So as a customer you should find a company that provides services in your area, or around the areas that you typically travel to. It can be frustrating to call up a company during an emergency situation, only to find out that they don’t serve that particular area. So if you are researching car towing companies on the internet, make sure you are entering the specific area you need the services at. It doesn’t matter if you call the best tow truck company, if they don’t serve in your area then unfortunately you are back at square one. Calling the right company can save you valuable time and money, especially during urgent situations.
4. Did you ask them for a quote?
Don’t let a car tow company take advantage of you. We always make sure to provide every detail and make all the costs clear to the customer before we arrive on site. Unless there is an exception, we stick to what we have promised. When you explain your situation, you should be able to ask for a quote upfront, so that way you know that you can afford what the tow company is offering. It is always better to clarify beforehand rather than being confronted with some unpleasant surprises later on.
5. Do they provide emergency support?
With the exception of certain transportation and hauling jobs, in most cases, you need towing assistance as soon as possible. Therefore, it is crucial to ensure that the tow company provides emergency services. You should keep an account for the kind of emergency services that the tow truck company offers. Foxman Automotive offers towing services in case of emergencies, unwanted road mishaps, and various other requirements. So while making a request, make sure the company is responsive enough so that they can take care of such needs. This is why your first choice of car tow in the eastern suburbs should rely largely on their response rate to emergency cases, and how promptly they are at attending such scenarios.
These are some of the key aspects which you should consider while you are looking for a reliable car towing company. This kind of information can come in handy even when someone else needs help. Most of the time when action is taken at the right time, a lot of damage can be avoided. This can also save you a significant amount of money in the long run. Even if you are not the one who is in need of help, but know someone who’s facing a mishap, you can provide valuable recommendations and help save the day. Sometimes it is the speedy response and the right actions which end up saving a life and many different expenses.
For all of your car towing needs in Western Sydney, don’t hesitate to call Foxman Automotive. We understand the importance of safety across all aspects of our jobs, ensuring that we provide high quality and affordable services in a timely manner. Give us a call on (02) 9314 6199.